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Smith Micro Extends Visual Voicemail Product Portfolio With Voicemail-To-Text Service

Dec 08, 2010
New Service Enables Mobile Operators to Offer Premium Voicemail Service, Highlighted by Transcription of Voicemail Messages to Text

ALISO VIEJO, CA - Smith Micro Software, Inc. (NASDAQ: SMSI), a leading developer and marketer of software solutions and services for the mobility market, today announced its new mobile carrier-grade Visual Voicemail with Voicemail-to-Text service.

Combining Smith Micro's heritage and expertise in mobile data services and its fast-growing communications technologies for mobile devices, the new solution enables carriers to enhance and monetize voicemail offerings, differentiate their services from competitors, and improve overall customer satisfaction. Fully interoperable with existing voicemail systems, the service combines Visual Voicemail and Voicemail-to-Text transcription to set the new standard in visual voicemail technology, providing carriers with an easy-to-deploy, fully integrated, revenue-generating application. In addition, Visual Voicemail with Voicemail-to-Text reduces carrier storage needs by off-loading messages to the user handset. It also eliminates the need for voice-channel calls to the voicemail system, reducing system load and voicemail infrastructure costs.

"Smith Micro already enables Visual Voicemail for millions of our customers' subscribers and we lead the mobile ecosystem in providing rich mobile services that enable carriers to increase revenue and drive mobile data adoption - Voicemail-to-Text was the logical next step," said William W. Smith, Jr., President and CEO at Smith Micro. "Mobile applications are quickly becoming the adoption driver for the mobile smartphones and the wireless network, where just a few years ago, the mobile device itself was the motivating factor in customer loyalty. Now, simple access to voicemail is just as vital. Our new Visual Voicemail with Voicemail-to-Text mobile service enables carriers to meet customer demands for an intuitive, easy-to-use voicemail system, while allowing them to offer Voicemail-to-Text transcription and generate additional revenue."

Smith Micro's Visual Voicemail with Voicemail-to-Text delivers voice messages directly to users' phones, in audio and / or text form, and stores them in a visual inbox. By leveraging the new service, there is no dialing or waiting for voicemails; users can simply press play to read the transcribed message in text form or playback the message audibly to listen to the message instantly. The Visual Voicemail with Voicemail-to-Text inbox works directly with the individual's contact list and shows the name of who left the message, when it was left and whether they have replied. The service also enables consumers to compose new voice messages and send them without ever calling the recipient. Smith Micro's Visual Voicemail with Voicemail-to-Text is commercially available today on a variety of Android devices.

For additional details on Smith Micro's Visual Voicemail with Voicemail-to-Text please visit: For sales inquiries, email or call 949-362-5800.

About Smith Micro Software, Inc.:

Smith Micro Software, Inc. creates new possibilities by developing mobile applications and solutions to solve customer problems. Through our insight into the market, we develop new applications that put you in control of your digital lifestyle. Our portfolio of products and services spans Connectivity Management, Communications and Content Management solutions.

To complete Smith Micro's solutions, the company also provides server software applications and services to help its customers manage their software investments.

More information about Smith Micro Software (NASDAQ: SMSI) can be found on

Safe Harbor Statement:

This release may contain forward-looking statements that involve risks and uncertainties, including without limitation forward-looking statements relating to the company's net revenues guidance for fiscal 2010, its financial prospects and other projections of its performance, the company's ability to increase its business and the anticipated timing and financial performance of its new products and potential acquisitions. Among the important factors that could cause actual results to differ materially from those expressed or implied in the forward-looking statements are changes in demand for the company's products from its customers and their end-users, new and changing technologies, customer acceptance of those technologies, new and continuing adverse economic conditions, and the company's ability to compete effectively with other software companies. These and other factors discussed in the company's filings with the Securities and Exchange Commission, including its filings on Forms 10-K and 10-Q, could cause actual results to differ materially from those expressed or implied in any forward-looking statements. The forward-looking statements contained in this release are made on the basis of the views and assumptions of management regarding future events and business performance as of the date of this release, and the company does not undertake any obligation to update these statements to reflect events or circumstances occurring after the date of this release.

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