viewspot

Smart Retail for Wireless Carriers

Answer the “Why” of Brick-and-Mortar Performance

If you can’t see how customers are interacting with the devices in your store, how are you supposed to improve their retail experience with your brand? ViewSpot analytics provides the behavior-based insights you need to make data-driven business decisions.

In-Store Marketing that Connects with Customers

“Listening to customers is the key to innovate and improve our products and services. With Device Alive [ViewSpot], all the people who visit our AT&T stores will have a new standardized experience with digital content that is easy to update and improves our sales times,"

Marisol Serrano, Brand & Strategy Communication AT&T, Mexico

Take Control of Your Customer's In-Store Journey

Enhance your customer’s experience and provide a connected customer journey by combining interactive dynamic pricing, digital content management, and real-time data analytics, for a comprehensive retail display management (RDM) solution.

Consistent and Compelling Content Consistent and Compelling Content Easily customize and design on-device content that
looks great on both smartphones and tablets.
Consistent and Compelling Content
Deliver a Touchless Retail Journey Deliver a Touchless Retail Journey Incorporate touchless functionality into your retail tech
stack to support contactless, in-store browsing experiences.
Meaningful Analytics In-Store Behavior Analytics Don’t rely on ‘trusting your gut’ when it comes to business decisions.
View actionable insights to stay ahead of the competition,
increase operational efficiencies, and drive strategic
business decisions with in-store analytics.
In-Store Behavior Analytics
Increase Customer Engagement Increase Customer Engagement Engage customers on in-store devices with interactive video,
images and one-tap menu guides. Allows the customer to
browse devices without feeling pressure from a rep.
Increase Customer Engagement

Consistent and Compelling Content Consistent and Compelling Content Easily customize and design on-device content that looks great
on both smartphones and tablets.
Consistent and Compelling Content
Deliver a Touchless Retail Journey Deliver a Touchless Retail Journey Incorporate touchless functionality into your retail tech stack to
support contactless, in-store browsing experiences.
Meaningful Analytics In-Store Behavior Analytics Don’t rely on ‘trusting your gut’ when it comes to business decisions.
View actionable insights to stay ahead of the competition,
increase operational efficiencies, and drive strategic
business decisions with in-store analytics.
In-Store Behavior Analytics
Increase Customer Engagement Increase Customer Engagement Engage customers on in-store devices with interactive video,
images and one-tap menu guides. Allows the customer to
browse devices without feeling pressure from a rep.
Increase Customer Engagement

Content Management Control

Provide targeted information to the right people and deliver faster, smarter results

Customized Messaging

Design Made Easy
Quickly customize and design on-device content with drag & drop functionality and pre-loaded templates, then push updates to in-store demo devices in real-time

dynamic-digital-pricing

Dynamic Digital Pricing
Ensure pricing compliance through dynamic digital price tags, eliminating the lag time and human error associated with printed labels, and launching store/region-specific pricing promotions

Takeover Moments

Takeover Moments
Create storewide promotional events and captivate consumers with an engaging experience

attract-loop

Attract Loop
Attract customers to view devices with ViewSpot’s Attract Loop where the demo loop plays on repeat until a customer interacts with the device

Safe&Secure Experience

Safe & Secure Experience
Automatic device refresh to remove pictures, browsing history, SMS, and more

camparison-tool

Comparison Tool – Downsize the number of devices in the store by comparing current device in hand to other device models

Business Intelligence & Operational Controls

View actionable insights to stay ahead of the competition, increase operational efficiencies, and drive strategic business decisions with in-store analytics. Identify and quickly resolve operational issues with head office control and detailed dashboards. See ViewSpot Analytics in action »
Consumer insights

Access customer interactions, frequency, and duration to understand the customer journey and eliminate low-engagement campaigns.

Business Intelligence
Business intelligence

Compare geographical/store level performance metrics, including several performance dashboards, and identify areas in need of improvement.

Operational controls
Manage device diagnostics and resolve potential issues before they escalate and trigger alarms such as battery life, online/offline status, and more.

Ready to present attractive, branded marketing campaigns on your in-store devices? We’ll help you get started.

Ready to present attractive, branded marketing campaigns on your in-store devices? We’ll help you get started.