Answer the “why” of brick-and-mortar performance
If you can’t see how customers are interacting with the devices in your store, how are you supposed to improve their retail experience with your brand? ViewSpot analytics provides the behavior-based insights you need to make data-driven business decisions.
In-store marketing that connects with customers
“Listening to customers is the key to innovate and improve our products and services. With Device Alive [ViewSpot], all the people who visit our AT&T stores will have a new standardized experience with digital content that is easy to update and improves our sales times,"
Content management control
Provide targeted information to the right people and deliver faster, smarter results
Design made easy
Quickly customize and design on-device content with drag & drop functionality and pre-loaded templates, then push updates to in-store demo devices in real-time
Dynamic digital pricing
Ensure pricing compliance through dynamic digital price tags, eliminating the lag time and human error associated with printed labels, and launching store/region-specific pricing promotions
Takeover moments
Create storewide promotional events and captivate consumers with an engaging experience
Attract loop
Attract customers to view devices with ViewSpot’s Attract Loop where the demo loop plays on repeat until a customer interacts with the device
Safe and secure experience
Automatic device refresh to remove pictures, browsing history, SMS, and more
Consistent and compelling content
Easily customize and design on-device content that looks great on both smartphones and tablets.
Deliver a touchless retail journey
Incorporate touchless functionality into your retail tech stack to support contactless, in-store browsing experiences.
Increase customer engagement
Engage customers on in-store devices with interactive video, images and one-tap menu guides. Allows the customer to browse devices without feeling pressure from a rep.
Business intelligence and operational controls
View actionable insights to stay ahead of the competition, increase operational efficiencies, and drive strategic business decisions with in-store analytics. Identify and quickly resolve operational issues with head office control and detailed dashboards.
Consumer insights
Access customer interactions, frequency, and duration to understand the customer journey and eliminate low-engagement campaigns.
Business intelligence
Compare geographical/store level performance metrics, including several performance dashboards, and identify areas in need of improvement.
Operational controls
Manage device diagnostics and resolve potential issues before they escalate and trigger alarms such as battery life, online/offline status, and more.
Assert your brand with a customized digital strategy
ViewSpot is a cutting-edge smart retail display management and brand expansion solution that can deliver a branded, interactive, self-service retail experience
ViewSpot Studio
A retail display management (RDM) solution for wireless carriers to easily customize and design on-device content.
ViewSpot Dynamic Pricing Portal
The Dynamic Pricing Portal enables wireless carriers to centrally manage and update digital price cards in real-time.
Ready to present attractive, branded marketing campaigns on your in-store devices? We’ll help you get started.