CommSuite Voice

Installed on tens of millions of devices, CommSuite® Voice is a proven, carrier-grade service with support for both Android and iOS, delivering value-added services to mobile network operators that boost subscriber satisfaction while generating new revenue streams.

What is CommSuite?

CommSuite Voice is a core element of the CommSuite Voice Messaging Platform – providing a best of breed on-device presence enabling multiple value added services that allow wireless network operators to deliver advanced voice, video and text messaging services. CommSuite Voice seamlessly integrates into your existing infrastructure, while making it easy for subscribers to adopt new services while driving critical business growth.

User Friendly Message Experience

  • Uses existing voicemail infrastructure
  • Enables users to manage voice messages like email
  • Enhanced features such as Add to Calendar, Importance Flag, and Notes
  • Familiar features such as greeting management, message forwarding and reply, and more
  • Optional voicemail-to-text transcription to enhance the user experience
  • Simple solution for all generations to connect in one app
  • Branded UI experience

Cloud Based System Environment

  • Carrier-grade solution addresses operators “voicemail modernization needs”
  • Enables operator to migrate off expensive legacy voicemail infrastructure
  • Enables advanced services that can be offered incrementally to subscribers over time
  • Provides actionable data to drive adoption and retention

Reduce Customer Care Calls with Self Provisioning

  • CommSuite Voice features user self-provisioning of premium services directly from the client application
  • Consistent scanning for changes to the MDN, SIM and Handset MEID
  • Client content is automatically restored after handset swaps
  • Custom Billing integration allows subscribers to purchase services directly in the client application without ever having to get out their wallet

Ad Network Integration

  • Integrates with all major ad networks
  • Gives operators the ability to offer premium services with ad-supported business models
  • Drive voice and messaging-related revenue while enhancing the overall subscriber experience

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