The Visual Voicemail inbox shows you who left the message, when it was left, and whether or not you replied. You can store dozens of messages on your phone and keep them as long as you want. Visual Voicemail works with your phone's contact list, making it easy to forward messages without requiring you to remember or enter phone numbers. You can even use Visual Voicemail to compose new voice messages and send them without ever calling the recipient.

No data coverage? No problem. Visual Voicemail works just about anywhere there's a signal. If somebody leaves you a message when data service is not available, you are simply prompted to make a traditional voice call to hear the message. When you return to data coverage, the message is automatically downloaded to the handset inbox.

Visual Voicemail doesn't just receive messages - it lets you compose messages, too. You can send voice messages to any Visual Voicemail or VoiceSMS handsets, or to any other mobile phone that supports text messaging or even email.

In addition to user appeal, Visual Voicemail offers a number of benefits to carriers. First, it reduces storage needs by off-loading messages to the user handset. Second, the product eliminates the need for voice-channel calls to the voicemail system, reducing system load and voice mail infrastructure costs. Finally, Visual Voicemail can reduce support calls and improve overall customer satisfaction. It's easy to use, follows a familiar ("inbox") paradigm, and there are no passwords to enter or remember, which also means no more "reset password" calls.