QuickLink® Hotspot Manager from Smith Micro enables mobile operators to provide a simplified hotspot user experience—with full device status disclosure. The solution walks users through the confusing process of installing and operating any mobile hotspot. In addition to guided tours to train even non-technical users, Hotspot Manager keeps subscribers informed with proactive notifications, including data usage, battery level, change of coverage (4G/3G/2G), and more.
Once the subscriber completes the easy setup process, Hotspot Manager operates silently in the background, unless triggered by an event (that could otherwise result in customer service calls). Subscribers want visibility when it comes to the status of their devices (working or non-working); with Hotspot Manager, they’re no longer kept in the dark.
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